A memo obtained by the El Paso Times shows that the VA instructs the department’s employees to put “Operation Enduring Freedom” and “Operation Iraqi Freedom” veterans at the head of the line when processing claims for medical treatment, vocational rehabilitation, employment and education benefits.
Veterans Affairs officials say prioritizing war-on-terror veterans is necessary because many of them face serious health challenges. But they don’t agree that other veterans will suffer, saying that they are hiring thousands of new employees, finding ways to train them more quickly and streamlining the process of moving troops from active duty to veteran status.
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