On Veteran’s Day, November 11, the new eHealth Exchange will go live, nationally, to all Social Security disability case processing sites. This enables all Social Security disability case processing sites to receive medical records electronically from all VA facilities. Veterans will receive a faster decision on their Social Security disability claim, speeding them and their dependents through this new process.
oth agencies will save time and money with an automatic request through the eHealth Exchange. Both agencies will save time and money with an automatic request through the eHealth Exchange. This solves a longstanding problem of speed of record access at the VA.
Social Security requests nearly 15 million medical records annually from healthcare providers and organizations to make medical decisions on about three million disability claims. Medical documentation is essential to make a disability determination. Historically, the agency obtained medical records through a manual process (mail, fax, secure mail). This new national initiative puts in place an automated process to obtain medical records electronically without human intervention.