Will SSA provide in-person services during the COVID-19 pandemic? Here’s what they say:
No. Please do not come into one of our local offices. We cannot accept walk-in visitors at this time.
On Tuesday, March 17, 2020, we suspended face-to-face service to the public in our field offices and hearings offices nationwide until further notice. This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic.
We will provide limited, critical services via phone, mail, and online, while we focus our efforts on serving people most in need.
- Online at www.SSA.gov – You can conduct most business online without assistance
- By Phone