Covid-19: Important Information about Social Security Services

If you have questions about how the Coronavirus Disease (COVID-19) will affect Social Security services, be reassured that the agency will continue to pay Social Security and SSI benefits.

You  can conduct business with Social Security  online at www.ssa.gov/onlineservices, including:

  • Applying for benefits.
  • Setting up or changing direct deposit.
  • Checking the status of an application or appeal.
  • Requesting a replacement Social Security card.
  • Changing their address, if receiving benefits.
  • Getting proof of their benefits.

Consider the convenient and secure online services for immediate access to important information, allowing you to avoid unnecessary exposure during the COVID-19 pandemic. Due to the pandemic, be aware that call wait times are much longer than normal.

For more information, you can visit the COVID-19 page at www.ssa.gov/coronavirus, where you  can find the services  provided, and get important information about deadlines they are extending to ease the burden on them and medical providers during this pandemic.